sony xperia 1 & wh-1000xm3 how to claim

[Omm1]

How do we Calim the headphones . I bought mine from sky. They said contact Sony?

[Daveydguk1]

The headphone offer was via Carphone warehouse. Not sky. 1000 sets to the first customers who claim. 

[Omm1]

No. Here is the link.

https://presscentre.sony.co.uk/pressreleases/sonys-cinematic-powerhouse-xperia-1-available-for-pre-o...

[Chippy_boy]

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@Omm1 wrote:

How do we Calim the headphones . I bought mine from sky. They said contact Sony?

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Just a wild guess, but maybe contact Sony?

[Omm1]

Sky pointed me to Sony? 

[Daveydguk1]

Did you try this site to register ?

http://sonyheadphoneoffer.co.uk

[Chippy_boy]

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@Omm1 wrote:

Sky pointed me to Sony? 

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Is that a statement or a question?

You said earlier that they did, so I am presuming it is a statement, despite the question mark.

So I say again, my suggestion would be to contact Sony. Are you afraid they might bite or something? What's the problem?

[Daveydguk1]

Make sure you contact Sony mobile and not the other business units. They seem to run as separate entities.

[drlmiles1]

The link 

http://sonyheadphoneoffer.co.uk

Is only for Carphone Warehouse and O2 customers. There is nothing about a headphone offer for the Xperia 1 anywhere on the Sky Mobile site when running a search within it,but there is still information about previous Xperia offers. To me it doesn't look like this offer actually happened. Can anyone point to anything official that says otherwise? 

[Jonas]

Hi @Omm1, welcome to our community and congratulations on your new Xperia 1!

As @drlmiles mentioned, the website he linked seems to only be for customers that bought their devices from O2 or Carphone Warehouse, so if you purchased it at Sky, this website will not work for your IMIE number.

I would recommend that you get in touch with the Local support team in the UK as this is a bit tricky for us here at our Global user based forum to assist you further with, due to us not having all the necessary information for all the campaigns in the different markets. You can reach them via Phone, Chat or Email on the link below.

https://support.sonymobile.com/gb/contactUs/

@drlmiles, not sure if it has anything to do with the offer no longer being available, since the press release says "purchase between 15th and 29th May", but might not be true if they kept information about previous campaigns.

Let me know if that helps!