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help with DVD/CD on PCV-RS502 please!

Alison
Visitor

help with DVD/CD on PCV-RS502 please!

Hi
I have had my VAIO for just over a week - everything has been fine until yesterday when I put in a DVD (that it has played before) ..... looking in the device manager it says that windows cannot start he hardware device because the config info in the registry is incomplete or damaged Code 19. Also Code 41 for not being able to find the device in the first place. I have tried all the trouble shooting tips but it isn't working. I can't seem to register for my online e-support either as my ID or password isn't recognised. Any help or tips would be great!
Thanks
Alison

6 REPLIES 6
profile.country.en_GB.title
kee-lo_
Member

Use Nero's Registry Checker to fix the bad registry details.

Alison
Visitor

Thank you very much

profile.country.en_GB.title
kee-lo_
Member

Alison,

Did that help?

Alison
Visitor

Yes, it worked straight away, excellent! - Thank you

profile.country.en_GB.title
kee-lo_
Member

Great :smileygrin:
No problem at all, love helping others.
Call again if you have any more problems.

profile.country.en_GB.title
kee-lo_
Member

Sorry site went down....
Damn thing.