Join now - be part of our community!

Registering issues

profile.country.GB.title
paulove68
Explorer

Registering issues

I'm having issues registering a Sony FE 90mm Macro that I've just bought. After working through the registering page and pressing submit, it said there were issues with the site and to try again later. Then when I checked out 'My Products' later it was there. However, I've not had the usual email saying congratulations on registering or the one with a link to get the extra year of warranty which I'd really like please. And as there has been no email, I'm really not convinced that it has actually been registered. Any ideas anyone?

3 REPLIES 3
Piscie
Community Team

Hey @paulove68, have you checked your Spam/Junk folders of the registered email?

profile.country.GB.title
paulove68
Explorer

Yes. Unfortunately nothing in there. But thanks I hadn't checked.

Piscie
Community Team

@paulove68, I'd recommend reaching out to the Sony support reps directly, they can check it further for you.