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3 Extended Warranty purchase online site location?

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emtette70
Member

3 Extended Warranty purchase online site location?

OK I've found this page that explains about it but there's no option to click and purchase it. I'm within the 365 days and in fact registered and received the 1 year extended when I purchased July last year. 

However my product page has no warranty section, just the date I purchased, is that OK?

 

 

4 REPLIES 4
profile.country.GB.title
emtette70
Member

Ok I've sorted it. The original email from last year was sitting on my inbox so I needed to redeem that code for the 1 year free extended warranty. 

Unfortunately this means I can't purchase the 3 year warranty as well. However it's good that even though I was out of the 60 days to redeem the certificate because I missed the email Sony still honored the offer because I had at least updated My Sony account online to start the process with the receipts & serial numbers etc.

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Joe_Dohn
Specialist

I believe the warranty extension cards are sold at the same store you buy your device from, or from the Sony Centre retailer (I think TV ones are only available with them, not 100% sure though)

 

Glad to hear it was sorted for you!

 

- JD

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Law_London
New

@emtette70 Hi, I'm just about to order an extended warranty card. Are you saying that we cannot use the warranty cards if we already obtained a 1 year additional warranty upon registration of the camera? 

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emtette70
Member

Hi @Law_London 

Not sure, no longer have the Camera. I would contact Sony via email or phone like I did.

Regards