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WH-CH 510 not working

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lforde04
New

WH-CH 510 not working

Hi all, 

 

I purchased a pair of WH-CH 510 headphones a couple of months back. 

 

Over the past few days they've become completely unresponsive. 

 

The blue LED light is continuously shining, however the headphones don't respond at all when I attempt to press the on/off button. 

 

I tried letting them run out of battery power so that I could re-charge them. However, this does not seem to have worked. 

 

I suspect it might be time to buy a new pair of headphone unfortunately, however I just wanted to check that there weren't any solutions or whether I was missing something obvious. 

 

Thanks in advance, 

 

1 REPLY 1
Anonymous
Not applicable

Hi L,

 

Have you tried to factory reset them?

 

Best wishes,

M