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NW-WS413 Right Ear Piece problem

profile.country.GB.title
mido1999
New

NW-WS413 Right Ear Piece problem

The volume of the right ear piece is extremely low compared to the left side, I tried to restarting and resetting but nothing changed.

NOTE: I never used it under water, I just clean it by wipes.  

please help! 

3 REPLIES 3
profile.country.DE.title
Peter_S.
Genius

Hi,

 

Did you check if something blocks the sound channel on the left ear piece?

If everything looks fine it might be a technical problem.

 

Cheers

Peter

profile.country.GB.title
mido1999
New

yes, I checked it out 

profile.country.GB.title
Joe_Dohn
Specialist

Have you also tried updating it to the latest software version?