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Draga

I have bought my FE21M like 2 months ago. In fact not that much to complaint but when I wanted to mute the Volume today with this button the silver lay color just pulled off. Does anyone know whether this button can be orderd ~(because now it looks horrible)? Thanx a lot!!

Blencogo

Hi Draga and welcome to ClubVAIO.

If you contact Vaio-Link Support, they will send you up to five replacement keys free of charge.

Masked

I've got the same with the volume + and - button on my fe21m. The support told me they were investigating it, and that they would contact me as there is news, but it's already been more than a month ago , still no answer.

Pakosc

Hi

I also have got this problem with the volume "-" button on my laptop. I've just open new case in e-support and I will wait and see what's gonna happen...

"sony -> they DON'T REALLY CARE ABOUT US"

Pakosc

Hi Draga and welcome to ClubVAIO.

If you contact Vaio-Link Support, they will send you up to five replacement keys free of charge.

Unfortunately they won't ;(

They called me yesterday saying, that they can send upto 5 keys for free, and it will tak up to 2 weeks, i was happy , i thought that this shitty company is improving a bit, but.... today they contacted me saying that the can't send volume button keys, they can only arrange collection and repair it!!!! and will take them up to 15 working days!!!!!
What a crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I can't send laptop and wait 15 days so they can repair fu__ing buttons.
F_ck yourself sony

Blencogo

Hi Draga,

My fault, I should have checked the specs of your model - it sounds like Vaio-Link made the same mistake.

I assumed it was a keyboard key - most Vaios mute by pressing Fn + F2 - but you have several Special Buttons above the keyboard. I presume this cannot be changed easily like a normal key and needs the Vaio to be taken apart.

I apologise.

[:">]