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usb2 HELP!

efiste2
Visitor

usb2 HELP!

i have a usb2 card reader that will not install into windows XP, the only message i get is that the device has malfunctioned and windows cannot recognise it, thinking it was broken i bought a new card reader but that is just the same, the device manager says that the drivers are not installed, but i have installed the driver disk that came with the reader. All my windows updates are fully up to date. can anyone help me!!!!

5 REPLIES 5
dishybloke
Visitor

i had the same problem with a different bit of kit.
have you uninstalled and re-installed it?

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kee-lo_
Member

Do you have it on and working during boot up?

efiste2
Visitor

its plugged in while the pc boots up yes, but the hub light goes out after a second then the pc reboots as normal, as though it ignores the card reader. when i unplug and plug it in again i get the malfunction message again, and i have reinstalled the supplied software loads of time, all with no success

TygerTyger
Visitor

I would go to the manufacturer for support, it could be a lot of things. If the supplied software isn't working. it may be an obscure bug in which case it's unlikely you will get a solution here.

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kee-lo_
Member

I would go to the manufacturer for support,  it could be a lot of things. If the supplied software isn't working. it may be an obscure bug in which case it's unlikely you will get a solution here.


Yeah totally agree, it could be a multitude of things...