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Some software problems

nutter_bg
Visitor

Some software problems

I have a Sony Vaio VGN-FE11S and it came with Roxio Digital Media SE and a bunch of other software. The problem is, that when I run Roxio it tries to uninstall its components from some source on the PC that is no longer available and when I click cancel like one hundret times it finally starts and everything is ok, but it's pretty annoying and if someone could help me, I'd be very grateful :slight_smile: The other issue that I have is that Adobe Photoshop Elements 4.0 says its user name and so on are invalid or unavailable and has to close and I don't know what to do on the matter :slight_smile: Thanks beforehand every answer would be appreciated :slight_smile:

2 REPLIES 2
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Thalamus.
Champion

Hi nutter_bg,

Welcome to Club Vaio, :slight_smile:

Have tried re-installing both Roxio and Photoshop Elements?

As the FE11S has a hard-drive recovery system, got Start > All Programs > Vaio Recovery Tool and click on Vaio Recovery utility.

Once the Vaio Recovery utility has loaded, click the options button and select Recovery Specific Applications that were pre-installed, click OK, then Yes and Yes again.

Then select Roxio or Photoshop Elements and click install..:smileyhappy:

nutter_bg
Visitor

Thanks :slight_smile: I have uninstalled both and used the recovery tool and now everything seems to work well :slight_smile: