NEED HELP !! VAIO VGN-FS115Z !!

[Romaingi]

Hello !

I crashed my hard drive a few days ago. I bought a new one today in my local retailer ( no Sony ), so I can't use the F10 trick to re-install my original system.

I have no recovery DVD. The only thing I have is a version of Windows XP Professional and I tried to install all the drivers I found on Vaio-Link.

the problem is I have no Internet connexion and a problem with me screen resolution. I have not Norton anymore and no one of the software I used to have on my original version and I can't contact e-Support...

Do you know where I can download a full version of the recovery DVD ? It is very very very urgent !!

Thank you.

[siestarer]

I think I've seen a 0870 service number somewhere on the VAIO site to talk to someone. PS
How could you post the request for help without an internet connection?

[Romaingi]

I think I've seen a 0870 service number somewhere on the VAIO site to talk to someone. PS
How could you post the request for help without an internet connection?

I called them and they said that there is a re-installation if I use the F10 button. But my new hard drive is not sold by Sony, so I have not the recovery backup.

For the connection, I'm using my desktop but I use my laptop for my studies and I need a wireless connection at work ! For the moment, it doesn't work, so I'im looking for a full version of the recovery ...

[Romaingi]

I want to add that I have no graphical driver, so the resolution of my screen is bad.

[Thalamus.]

Hi Romaingi,

Welcome to Club Vaio,

Unfortunately you can not download the Recovery DVD's..

You will have to contact Vaio-Link to purchase a new set of recovery DVD's..:smileysad: