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Widgets and iPlayer issues : KDL-55EX500

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drduvel
Visitor
August 2011
August 2011

Widgets and iPlayer issues : KDL-55EX500

Hi,

I'm having a couple of issues with my Sony Bravia KDL-55EX500.  I've spent several hours scanning the internet and this forum so I'm looking for some specific confirmation against the KDL-55EX500 model

1. Widgets.  Have I been missold this TV ?  I can get internet video, Chrissie Hind is still awesome, but I can't seem to enable the Intenet Widgets.  Are they supported by the KDL-55EX500? If not might a future firmware upgrade add this or is the hardware unable to support ?  why is intenet video available when widgets aren't ?  Surely streaming 1 hour of Pretenders concert is more complex than 5 days of weather forecast ?  Are these features not basically the same tech with a different presentation layer ?

2. BBC iPlayer.  Lots of posts discussing various problems with this "widget"? (What is the correct term for these internet video 'channels'), but none the same as mine!  When I select the iPlayer "thingy", absolutely nothing happens.  No loading screen, no hanging, I get sent back to the channel I was previously viewing.

Any help or advice or general pointing in the right direction would be extremely gratefully muchly welcomed.

cheers!

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Catmambo
Contributor
Contributor
August 2011
August 2011

Hi

  1. No I don't think widgets are available on this one. They are two separate platforms and on the 2010 models it utilised the Yahoo widget engine on some high end models.
  2. Make sure you have updated the firmware on your TV - can download it directly from here. Check the FAQ sticky which should give some more info.

Thanks

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profile.country.fr_BE.title
drduvel
Visitor
September 2011
September 2011

Thanks Catmambo,

1. As I suspected.  I get the impression that your product range isn't understood by your resellers.

2. Thanks.  Definately at the latest firmware level.  Refreshed internet content on several occasions.  Sky Player and 5 on demand working ok, iPlayer simply returning me to previous channel.  Any further suggestions ? Timescale for next firmware upgrade which may inadvertantly fix me bug ?

Also, several multiple different problems with the youtube application.  Someone really needs to have a good look at this.

Thanks

DrDuvel

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