TVs Info Banner doesnt Go off during the Dolby Atmos films playing

[ABY9907]

My Bravia(kd49-xe7002) Info banner pops up and doesnt go away while playing DOLBY ATMOS movies. I m streaming via AppleTv 4k. please help me. I cant watch any movies coz of this. Apple Tv is connected to my AVR.

Tv and AVR connected via ARC.

Please Help me,

Thanks in advance

[Sean_Mc]

Hi there,

Have you tried going to Channel setup and turning off info banner?

Let me know how you get on.

Best wishes,

Sean Mc

[ABY9907]

TV doesn't have an option like that !! I think that's option is only for Android !!


ABY JOS
Sent from my iPhone