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TVs Info Banner doesnt Go off during the Dolby Atmos films playing

profile.country.GB.title
ABY9907
Explorer

TVs Info Banner doesnt Go off during the Dolby Atmos films playing

My Bravia(kd49-xe7002) Info banner pops up and doesnt go away while playing DOLBY ATMOS movies. I m streaming via AppleTv 4k. please help me. I cant watch any movies coz of this. Apple Tv is connected to my AVR.

Tv and AVR connected via ARC.

 

Please Help me,

 

Thanks in advance

2 REPLIES 2
profile.country.GB.title
Sean_Mc
Moderator

Hi there,

 

Have you tried going to Channel setup and turning off info banner?

 

Let me know how you get on.

 

Best wishes,

Sean Mc

profile.country.GB.title
ABY9907
Explorer

TV doesn't have an option like that !! I think that's option is only for Android !!


ABY JOS
Sent from my iPhone