TV Guide missing

[John-Aldo]

Since a recent auto-update (September 2014) to my Bravia KDL-42W653A the TV Guide won't show anything. I've tried all the usual reboots without success.

Any suggestions please?

John

[Anonymous]

Hi there

Im glad that the factory reset worked.  I think we were running out of ideas.  Thanks for letting us know.

Cheers

[HamDAD1]

I have a Sony Bravia XBR-55X850D HDTV which will not update the OTA antenna channel guide!! I have tried everything with no results. The channel guide is powered by Gracenote. The only channels which are providing information is local channel 12 (12.1, 12.2, 12.3). All other channels show "No program information" Now this is for the remaining 50 channels showing this. I can tune to each channel just fine but do not know what is the current program until I start watching. Again all the channel 12's show info for the next week.

Can anyone help in why this is happening?? It used to work fine but I think there was an update from Sony which is now blocking Gracenote from providing channel information.