Kdl-49WE753 Apps And Firestick Stopped Working

[Ay1972]

Hi,

I have recently received my tv back from repair for a backlight fault.

Now whenever I use any of the apps Netflix for example or my Amazon firestick connected by HDMI the tv will reboot, display the Sony splash logo and then go back to the HDMI1 which is Sky Box. This happens every time I try and access the apps or Firestick.

Any help or advice would be appreciated.

[EdwinaU]

Hi there,

Welcome to the community. 

There are some troubleshooting tips and advice here that may help. Let us know how you get on.

Best wishes,

Ed