Issues after update to firmware v8.235, KDL-49WE660

[alexandrovici]

Hi guys,

I own two TVs (KDL-49WE660) and they received an update about a week ago (v8.235). After the update, when pressing the "Home" button to view the apps or go to "Settings", the sound gets interrupted (about 1 sec).

Also, if I press the "Home" button and I go to "Settings", then press the "Back/Return" key, the TV restarts itself.

Does anybody have this kind of issues ?

[Sean_Mc]

Hi Alex,

Could you try to perform a reset on your TV's to see if this resolves the issue. You can find out how to perform the reset here.

Best wishes,

Sean Mc

[alexandrovici]

Hi Sean,

First, thanks for the idea !

Well, I know I could do that, but to be honest...I didn't want to do it. From my opinion, the testing process, should be more riguros, before releasing an update.

You could say that it's a stupid ambition of mine, but...maybe it is, maybe not.

Thanks for the reply !

Alex