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15.3.A.1.12 Update error

SOLVED
Dip_xperia
Visitor

15.3.A.1.12 Update error

I just tried to update via PC Companion but after downloading it started to prepare the files and then I got this error.error.jpg

17 REPLIES 17
mexico
Visitor

i am trying the update service at the moment it is downloading software, if this doesn't work i will try the forcce restart, wich btw i didn't even know that was even possible 😛

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_alexdon_
Expert

Ok,waiting for your feedback.Hope SUS solves your issues.

alexdon
rahulkave
Visitor

Xperia L c2104 shows "could not install" with OTA download. With PC companion the update is not being rolled yet. However in build version of the phone it shows 15.a.1.12 I'm really confused about what to do.
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_alexdon_
Expert

Download sony update service.

alexdon
Sari_gari
Visitor

It seems like I had the same error (but was updating through Sony Bridge for Mac). Force restart didn't help, charging for 30 minutes didn't help either. Sony Bridge now doesn't recognise my phone as a phone and all I can on my phone screen is SONY logo. 


Any tips? 

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_alexdon_
Expert

Power button+vol up until the phone vibrates 3 times should shut down the phone,if you connect to mac via sony bridge,it cannot see the phone?

alexdon
SUNRJ
Visitor

This update is already on air and you need not try thru' computer. all u got to do is go to the settings menu then click "About phone" will take you to the software update section. Click it and downoad it. Please note that you should have a internet connection to try this.

Bye

teejbee
Visitor


@SUNRJ wrote:

This update is already on air and you need not try thru' computer. all u got to do is go to the settings menu then click "About phone" will take you to the software update section. Click it and downoad it. Please note that you should have a internet connection to try this.

Bye


My suggestion would be to wait for 15.3.A.1.14. it should be available over the air shortly as it is already available via SUS.