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Sony xperia z5 offline problem

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Hkr2020
New

Sony xperia z5 offline problem

My Sony Xperia z5 won't do software updates and says error offline when doing other updates but yet I have WiFi 

1 REPLY 1
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Mick_D
Moderator

Hi @Hkr2020, welcome to the community.

 

You should probably contact the Xperia support guys here

 

Let us know how you get on.

 

Cheers

Mick