MDR XB550AP

[Kwildbore]

I have the MDR XB550AP wired headphones. I've set the volume button on the Smartkey app to increase volume with 3 presses. Every time I press the button 3 times my phone asks me if I want to use Alexa or S Voice and not Smartkey. Very frustrating 

[EdwinaU]

Hi there,

Welcome to the community.

What model phone do you have?

In the meantime, the online guide for your headphones is here.

Best wishes,

Ed