Hts350 Soundbar sound dropping out for a second

[Moysernj]

Hoping someone can help we have the Hts350 soundbar but the sound keeps cutting out it’s only for a second but it’s really annoying it is connected via the HDMI Arc. It happens  whether we are watching Sky or YouView etc ?? Can anyone help thanks

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

I'd recommend getting in touch with the support team here who will be able to advise further on this issue. 

Best wishes,

Sean