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HELP !!............Suddenly no Audio from any device connected over HDMI

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dacoope82
Explorer

HELP !!............Suddenly no Audio from any device connected over HDMI

I have a KD-55XF9005. Connected to this are a few HDMI devices (Virgin Cable, UBP-X800 4K Player, PS4 etc. I have a Audio System BDP-S1700 which is connected to TV over HDMI to the ARC port (HDMI3, I think). For a year and a half everything working fine - then suddenly no Audio out of any of these devices. I have tried switching to TV Speakers , no joy. In desperation of trying to trace the fault, I connected a digital antenna, searched for digital channels and it worked - both TV Speakers and Audio System with ability to switch over between them. Have checked cables all seems fine. Any ideas ???  

1 REPLY 1
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Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

Have a look at the following support article here regarding no sound when connecting your TV via ARC.

 

If you'e still having issues, it would be best to speak to the support team for further help here.

 

Best wishes,

Sean