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I have just purchased a Sony HX9 camera, the offer stated £40 cash back and the shop assistant said to do it online. Ive registered my details and created 'my account' plus I've also registered the camera details however I cannot see how to claim the cashback. Any advice would be much appreciated
Solved! Go to Solution.
Sorry for the delayed response. I have reported your issue to Sony and hopefully they can chase it up and contact you back. Please ensure that your contact details are correct in your profile.
Cheers
Many thanks for doing this. Yes, my e-mail address is in my profile and is correct. Unfortunately, no contact from Sony so far.
Hi there
Sony should have been in contact with you by now and informed you on the "timeframe to expect the cash back"
If this is not the case, please reply back.
Cheers
The call from Sony came this morning. They said that the cashback should arrive in 1-2 weeks. Well, better late than never! Thanks for your help.
So, the two weeks are over, and as I have not received anything, I decided to try my luck with calling 01204 203802 (program code 41795) again. This time around, I managed to get through at once, and a helpful gentleman checked my name, found my documents, and told me that the queue was so long that my cashback would be delayed by another 4-6 weeks.
So, if anyone else comes across this thread looking for missing Sony 2014 cashback, do not hold your breath---we should consider ourselves lucky if we get it before Christmas!
3rd Jan. 2015.
Have just bought a Sony DSC HX400v at £319.99 with an advertised £40 cashback, from the London Camera Exchange, Guildford.
Has anyone told Sony? The claim form for the cashback, which according to LCE is on the Sony website, seems particularly well hidden. Can anyone help?
Hi grumpy75,
They never make it easy but try here and click 'Claim'.
Rich
Many thanks rich912,
The form appeared and has worked so far. Just sitting back now and waiting for the cash!! (a littlt less grumpy).
Grumpy75
Hi Grumpy75,
Good luck! I hope you don't face the same hurdles as other members have reported....
R