Audio Not Supported

[Flash5ive]

Hi all wondered if anyone can help me?

i have the S5500 blu Ray player and a blu day disc that carries 7.1 and 5.1 sound I inserted doesn’t play. It said audio is not supported? though my Philips 2110 model plays the film fine with no issues. 

Thanks in advance 

[EdwinaU]

Hi there,

Welcome to the community.

We'll check this and let you know what we find. In the meantime, another member may have some advice for you.

Best wishes,

Ed

[Win_88]

Hi Flash,

Have you made sure that the audio format is supported by the system? You can find the supported formats in the table on page 41 in the manual: https://www.sony.co.uk/electronics/support/res/manuals/Z013/Z013179111.PDF

Win_88