A9G tv. 4K signal configuration for MP4 via USB input please.

[Ashlar8319]

I have been trying to to compose an Audio / visual presentation in 4K to be presented on a Sony KD-55AG9 OLED TV. The application I use is "Pictures to EXE". Unfortunately when I attempt to use the preset settings to compose an MP4 video the TV does not recognise the file. However, if I enter the custom setup screen for the conversion I can with reduced quality and frame rate produce a file which will play on the TV if I use a USB 3 stick.

Currently 24 fps and about 2/3 quality setting are the best I can achieve.

Can anyone please inform me what the correct settings should be for the best quality 4K video?

Why Sony do not make this information available I cannot understand!

Many thanks.

Peter.

[Ashlar8319]

Dear Black Rose.

In answer to your questions.

The "Pictures to Exe 10" is a well-respected audio / visual application
which runs on a PC.

The Extension is MP4 but currently it does not comply with the MP4 codecs I
have found recently in the TV manual.

The files are transferred from the PC to the TV on USB 3.0 or 3.1 memory
sticks.

The memory stick remains in the TV when playing videos.

The error message is simple. "Cannot play video"



I have contacted "Pictures to Exe" and we have explored various solutions.

Yesterday they sent me two files which play successfully on the TV as
3840x2160@60p which indicates that they are aware of the problem and have
found a solution.

They gave no indication of when or if they will incorporate the fix into
their application but I live in hope of a speedy implementation.

I will let you know if there is more progress in case you have further
enquiries regarding this problem.



Thanks.



Peter.

[Ashlar8319]

"Pictures to exe" have modified their app to allow H.264 encoding and I have downloaded a beta version which works well. I do not know if this version is generally released.

They are considering implementing H.265 but they believe few people will have the hardware capability to encode the files.

Regards.

Peter.