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USB not showing all folders bravia Ag8

USB not showing all folders bravia Ag8

Hi guys. Any help would be appreciated.

After a certain software update, the "video" app got removed from TV a few months ago and only "media player" remained to view usb files. But ever since, it doesn't always display all contents on USB. Sometimes it says no files and sometimes it's displays half the amount of folders/files. Rarely does it show full files. The USB works 100% on every other device. I have factory restored the TV but to no avail. Has anyone else experienced this? 

1 REPLY 1
Piscie
Community Team

Hi,

 

Have you tried different USB ports? Also, are you sure that your TV is up to date cause sometimes the TV isn't recognizing the latest software version. The latest software is v6.7165