Problems related to the contrast or brightness, not sure! Sony Bravia, 139 cm, 55W756C, Full HD

[florinpauna]

There are some problems related to the contrast or brightness,not sure. When the picture comes with subtitles and subtitles change, the brightness and contrast change too. Or better said, some fluctuations occur. Can anything be done or is the TV faulty?

[bartkeeper]

You can solve it by disabling the adv. Ench. Contrast for every input and app! So of you open Netflix or YouTube you have to set the picture settings. Example open Netflix click action menu go to picture settings and disable it.

[makishart]

Same problem came up for me.. Had dimming/contrast issues since day one! I started digging into it and realized it was happening on higher quality videos on every player including netflix when there where subtitles poping up..

I tried contact sony support by email but they didn't helped me at all.. Tried to fool me.. Phone support is not working at all here in Greece.

Also I couldnt find any similar issue in the web until I found this post by luck.. Two weeks after I realized the issue.

So, my TV model is KD49XF7596

I just tried to deactivate adv. Ench. Contrast and it seems that the problem is gone. Thank you guys, you just saved my mental health

I also messaged the rude lady from the sony support to let her know about the solution so she might be able to help some people in the future.