Exit restricted profile

[Gingerassassin]

I have Sony Bravia KDL55W807C. Somehow, we have entered restricted profile and are being asked for a pin to exit this. However, we have no recollection of setting pin. How can we re-set pin to exit restricted profile? We cannot perform factory re-set as you cannot to this in restricted profile. Any ideas?

[Anonymous]

Hi there

The TV doesnt normally allow a pin of 0000 or 1111 - so if your like me try 1234.  Another pin to try is 9999 or 4357

Cheers

[Gingerassassin]

Many thanks but still no joy. I suppose I really need to re-set pin but the TV is not giving us that option.

[Gingerassassin · Accepted solution]

Problem solved, my 15 year old son cleared it in 30 seconds!

[Col1n1234]

How ?

Please

[Anonymous]

Hi @Col1n1234

The original poster never explained, but these two links should do it:

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/99512/

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/113071/

Cheers

[herinoz]

Hi,

I was playing with tv today trying to stop it from spying on me and ended up in restricted profile.

I dont remember setting a password and have tried all options.

None of these passwords work for me? 9999,4357,1111.

I cant even access the factorie reset as the option is removed when in restricted profile.

Please help!

[herinoz]

Thats great thanks for not posting the solution!

[herinoz · Accepted solution]

If anyone is interested I have called sony and they have given me this info to do a factory reset whilst in restricted mode. It does work!

1. Press the home button on your remote.
2. Select Help under settings.
3. Under Help please select Contact and Support.
4. While on the contact and support, Press RED, 4, 3, 5, 7, and PLAY buttons on your remote in order. Please press it as fast as you can.
5. Once it's done your tv will reboot and it will perform now the factory reset.
6. Follow the steps given on the initial set up.

[ariful7733]

same problem  with me... and what I do now plz tell me..