Disney+ Dolby Vision Issue

[ConnorD96]

I have come across an issue where DV content is not triggering whatsoever on the Disney+ TV app (I have an A95L).

Normal HD & HDR content play, but DV just shows a black screen, doesn’t trigger the DV mode on the TV, but the sound is playing. Netflix DV content plays fine. 

I have raised an issue with Disney but was just interested to know if this was affecting anyone else. 

[LightFoot]

Hi @ConnorD96 

What is the name of the Disney+ programme you are testing?

I just tried a bugs life 2 in DV and it works fine A95K.

[LightFoot]

[ConnorD96]

@LightFoot 

Thanks for your message.

Yes, my version is the exact same as yours. I’m at a loss and hoping it’s not an issue with my TV itself. I’m not even sure how long this has gone on for, I barely use Disney but have waited ages for the new Alien film to release so the other day is first time I’ve used in months. Hoping Disney can sort something 😕