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Android TV - WiFi and Ethernet Issues

Anonymous
Not applicable

Android TV - WiFi and Ethernet Issues

Hi All

 

I have noticed that there are some people reporting issues with network connectivity.

 

Please reply back in this thread with your issue.  Please also list your tv model and all relevent information.

 

Cheers

203 REPLIES 203
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Win_88
Specialist

Hi @MarplesL

 

If the issue happens again, use that checklist as reference of the information you need to provide to Sony to have them look into the problem and offer a solution.

 

Win_88

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MarplesL
Explorer

Thank you for taking the time to try and help me. Fingers crossed but since the last factory reset when I raised my issue, the TV has behaved itself and the clock has kept to time. 

If it happens again, I will run through the whole checklist. 

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Captain_paranoia
Explorer

I have an xr a90 and it’s hopeless it’s connected via Ethernet, no issues with any other kit .. this thing drops internet every 2 or three days … I’m sending it back it’s half a project 

Piscie
Community Team

@Captain_paranoia, it sounds really frustrating! 😕 Have you tested the TV with different network other than your home WiFi network? Also what is the full model number of your TV?