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After update to Nougat it is not possible to update manually installed APKs or install new app from

SOLVED
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bronzika
New

After update to Nougat it is not possible to update manually installed APKs or install new app from

Hi,

After Nougat update, I saw that install button is greyed out while update is started of the application that was manually installed from APK. Also, I can't install new applications via APKs.

I saw the same problem was seen on Philips Android TV and Philips acknowledged the issue and released the fix.

Is Sony aware of this issue and is there a fix?

BR//

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.NL.title
Flashlab2
Member

Yes, you still can:

 

On the install menu you'll see that the install button is greyed out.

Press the Action menu button on your remote.

Press it again to make the menu disappear again.

Now the Install button will work again.

View solution in original post

7 REPLIES 7
profile.country.GB.title
Sean_Mc
Moderator

Hi bronzika,

 

Welcome to the Sony Community.

 

Can you let me know which Sony product you are referring to?

 

Cheers,

 

Sean Mc

profile.country.GB.title
bronzika
New

Hi Sean,

Thanks for the welcome!

The model is XBR-55X850C.

BR//

profile.country.GB.title
batee5
Specialist

Hi bronzika,


I checked the model of your TV and it appears to be an American model so it's best to check with Sony support US or the US community pages to get more accurate info as Sony UK doesn't support installing apps from another source other than the Google Play Store.


Hope this helps.


Batee5

profile.country.GB.title
bronzika
New

Hi batee5,

my mistake... the model is KD 55X850c, bought in Croatia.

Before the update there was no problem in installing applications manually.

BR//

profile.country.GB.title
Almou_10
Specialist

Hi bronzik,

 

I think this might be related to a security update with the firmware. I guess in both cases sideloading is not recommended by Sony either before or after the update.

 

Cheers,

Almour_10

profile.country.NL.title
Flashlab2
Member

Yes, you still can:

 

On the install menu you'll see that the install button is greyed out.

Press the Action menu button on your remote.

Press it again to make the menu disappear again.

Now the Install button will work again.

profile.country.GB.title
bronzika
New

Many thanks, Flashlab!

That did the trick.

I guess it is a feature and not a bug?! :slight_smile:

BR//