Xperia 10 V unable to connect to mobile networks after latest firmware update

[antonio75]

Hi,

Bad day. After firmware update to 68.2.A.3.107 this morning, our Xperia 10 V is offline, unable to connect to mobile networks.
Symptoms:
- No mobile network available, but wifi works fine
- 5G disappeared from the list of Preferred network type
- Manual selection of mobile network is disabled

Have tried:
- Airplane mode on/off
- Power off/on
- SIM enabled and checked, works fine in other device
- Safe mode
- Different Preferred network type
- Reset mobile network settings
- Troubleshooting by Sony chatbot
- PC Companion and sw repair (reinstallation of 68.2.A.3.107)

No under warranty, so next steps:
- Factory reset (will it be different from PC Companion and sw repair?)
- New paperweight

Anyone else? Any ideas?

[Andregrjp]

Same problem with our Sony Experia 10 V. Suddenly lost connectivity with the mobile network. Also I checked the service menu and doesn’t show any connectivity event though the mobile radio is on.

As this phone is mainly used from my son, we had to buy a Nokia for contacting via messages or phone calls