topic Re: Built in mouse. Help. in PCs & Accessories

Built in mouse. Help.

Waqz — Fri, 16 Feb 2007 22:44:58 GMT

Hi. My mouse that is built it sometimes goes a bit funny. Its got in it scroll and it usually works fine but after a while of using it stops working! Happened a few times on different occasions. Any Help? Thanks in advance.

Re: Built in mouse. Help.

stevie_901 — Sat, 17 Feb 2007 00:11:52 GMT

mine is exactly the same! its annoying, plus why dont vaio laptops have the ps/2 port? thats something that annoys me to, i had to buy a new mouse

Re: Built in mouse. Help.

BigBlueFish — Sat, 17 Feb 2007 00:28:36 GMT

why dont vaio laptops have the ps/2 port? thats something that annoys me to, i had to buy a new mouse

Same reason that there's no serial port or parallel port (the ones with lots of pins that mice and printers used to use). It's an obsolete standard... since the introduction of bioses with support for USB keyboard/mouse, there's no reason to keep using PS/2... and so eventually there won't be any PS/2 mice on the market.

Re: Built in mouse. Help.

Waqz — Sat, 17 Feb 2007 12:40:25 GMT

Well its better it doesnt have a socket for it. Easily can use a mouse through usb although i dont have one. My built in mouse iss working now. Although the scroll on it stops working at times. Any solution. Thanks in advance!

Re: Built in mouse. Help.

biancavaio — Sun, 18 Feb 2007 14:44:43 GMT

Hey

This has also happened to me once or twice in the beginning when i first got my laptop...but now its ok

xx

Re: Built in mouse. Help.

Waqz — Fri, 23 Feb 2007 23:29:29 GMT

Hm.... Doesnt look like many people know the answer. Well it's been fine lately. Hope it stays that way.

Re: Built in mouse. Help.

biancavaio — Sat, 24 Feb 2007 12:08:58 GMT

Good point ...not many answers were given ..

x

Re: Built in mouse. Help.

Waqz — Fri, 02 Mar 2007 22:32:12 GMT

Can somebody help me in this matter? My mouse has stopped working again. The scroll does not work.

Re: Built in mouse. Help.

rich912 — Sat, 03 Mar 2007 08:07:58 GMT

Hi Waqz

Try reinstalling the driver for the pointing device. First locate your touchpad driver which you may find in C:\Drivers\Pointing or on your recovery disks, if not then download the pre-installed drivers for your model from Vaio-Link and extract this to a known location.

Then, in Device Manager (Right click My Computer Icon > Properties > on the Hardware tab click Device Manager) locate Mice and Other Pointing Devices and expand.

You should see a pointing device listed or possibly a PS/2 mouse > right click this and select ‘Update Driver’.

On the next window select ‘No, not this time’ and click Next. On the following window select ‘Install from a list or specific location (Advanced) > click next.

You then have two options - ‘Search for the best driver in theses locations’ > browse to the location of the touchpad .inf file to included it in the search and click next.

Or if that is not accepted as the correct driver then go back and select ‘Don’t search. I will choose the driver to install.’ And click Next. Hopefully you will see the correct hardware listed, but if not then click ‘Have Disk’ and again browse to the location of the relevant .inf file.

Re: Built in mouse. Help.

skykit84 — Sat, 03 Mar 2007 09:20:11 GMT

I would also give it a clean
small specs od dust on the touchpad can "confuse" it
you may even find time to time you're navigating one way but the cursor is moving another way

just a thought anyway

Re: Built in mouse. Help.

Waqz — Sun, 04 Mar 2007 17:58:15 GMT

Dont know how to open it. Wouldnt dare incase did something wrong. I dont think it cud have dust. Unless it got in quick. It hapens at odd times.

I understand the instructions apart rom the start. Reinstalling? How? Do i have to unisntall first?

Re: Built in mouse. Help.

rich912 — Sun, 04 Mar 2007 19:56:42 GMT

Hi Waqz,

Dont know how to open it. Wouldnt dare incase did something wrong. I dont think it cud have dust. Unless it got in quick. It hapens at odd times.

I think that Akash84 was referring to cleaning the external surface of the touch pad.

I understand the instructions apart rom the start. Reinstalling? How? Do i have to unisntall first?

There is no need to uninstall the driver before updating the driver as per instructions above.

Re: Built in mouse. Help.

Waqz — Mon, 05 Mar 2007 15:12:06 GMT

Yes. I have tried updating. It says no better updates then i have.

Re: Built in mouse. Help.

Thalamus. — Mon, 05 Mar 2007 15:27:10 GMT

Yes. I have tried updating. It says no better updates then i have.

Have you tried re-installing the mouse driver as per Rich's instructions above ..?

Re: Built in mouse. Help.

Waqz — Tue, 06 Mar 2007 07:19:12 GMT

I dont know how to re-install it? Do i have to download the pre-installed drivers?

Re: Built in mouse. Help.

rich912 — Tue, 06 Mar 2007 16:56:06 GMT

If you cannot find the Drivers on you C drive then yes download them from Vaio-Link (follow the Support > Downloads link at the top of this page - you need the Pre-installed Drivers). Then follow the instructions I gave you above….

Re: Built in mouse. Help.

Waqz — Tue, 06 Mar 2007 20:34:44 GMT

Ok. This problem hasnt popped up latley. When it does i will download the drivers. Thanks for the help.

Re: Built in mouse. Help.

skykit84 — Tue, 06 Mar 2007 21:25:51 GMT

Interesting... the fact its on and off ... I wonder if it suggests early indication of hardware failure with the mouse?
I can't think drivers could be causing this

Do you notice a pattery by any chance? I'm reffering more to scenario's such as:-

Its working fine while you're on the desk...
Then you get up, put the laptop in your bag, travel/walk/drive around, come back, put it on the desk and its not

Anything to suggest slight movement is apparent just prior to the malfunction?

Reason behind this is most laptops I open to repair, the touchpad is connected to the motherboard with a thin ribbon.
On some cases, we're had RMA's because the mouse/trackpad does not work. On opening the laptop, the ribbon is partially out - by this, i mean VERY slightly but enough to not make total contact.
Obviousl, on movement, it sometimes sits in such a place that there is enough contact to work but on movement, it unsits again.
90% of the time, plugging it back in fixes it.

Obviously this would be for Sony to look at and only failing you have exhausted other possibilities such as bad install (would have to restore) or reinstalling drivers as suggested.

Good luck

Re: Built in mouse. Help.

Waqz — Wed, 07 Mar 2007 07:11:47 GMT

Well it only popps up ever so often. But restarting my laptop it starts to work.... I am going to get Windows Vista soon... By instaling it may stop having problems?

Re: Built in mouse. Help.

Waqz — Fri, 09 Mar 2007 16:50:30 GMT

Ok i have noticed a pattern. Odd tho. Its every time there is more thank one person logged on the laptop it stops working.