topic A few problems with my VGN-CS21S in PCs & Accessories

A few problems with my VGN-CS21S

19OMAR92 — Tue, 25 Jan 2011 22:49:27 GMT

Hello everyone,

I have had a Sony Vaio ( Model: VGN-CS21S ) for a while now but i have a few problems with it.

The original operating system for my laptop is Windows Vista, but i bought an upgrade to Windows 7, and since then, both the built-in webcam and the built-in microphone have not been working, and just recently my AV Button pad ( the volume buttons ) stopped working for no reason, so please: can you help me find a solution for this ?

Thanks

A few problems with my VGN-CS21S

Blencogo — Tue, 25 Jan 2011 23:48:44 GMT

There are some Windows 7 specific drivers supplied by Sony for your model and you could try downloading and installing some of the 32-bit Windows 7 Drivers for your model from here: -

http://support.vaio.sony.eu/computing/vaio/downloads/updates/index.aspx?l=en_GB&m=VGN-CS21S_T&os=10

I would try: -

Sony Shared Library

Setting Utility Series

Vaio Original Function Settings

Some of the other dedicated Windows 7 drivers may also help.

For the microphone, have a look in Control Panel -> Audio and make sure the Sound Recording Device is not muted.

What are you trying to use the camera with and do you get any error messages?

A few problems with my VGN-CS21S

19OMAR92 — Wed, 26 Jan 2011 00:49:55 GMT

Thanks alot for the fast reply

I tried installing all 3 drivers, still nothing happened i tried other drivers too, but i can not find the good ones

i have been trying to find the cam driver for ages but it does not work, and now i can't find the AV Buttons driver either

and i checked the microphone, it's weird because it says that the microphone ( realtalk ) is installed and not muted, but it still doesn't work !

I was wondering if you know the exact drivers that would get them to work

A few problems with my VGN-CS21S

19OMAR92 — Wed, 26 Jan 2011 18:10:48 GMT

Guys I have been asking everywhere but i can't find the right answer

Can't anyone here help me ?

A few problems with my VGN-CS21S

Blencogo — Wed, 26 Jan 2011 19:19:06 GMT

I don't know what to suggest.

Are there any devices in Device Manager showing errors?

I can't see which drivers under the Originally Installed Tab would control the camera but you could try reinstalling the audio driver.

Let's hope a fellow CS user who has upgraded to Windows 7 will see this discussion and be able to help.

A few problems with my VGN-CS21S

19OMAR92 — Wed, 26 Jan 2011 21:42:07 GMT

Yes, there're 3 Bluetooth Devices that're showing errors, and i tried to automatically install the drivers from the internet but it can't find it

A few problems with my VGN-CS21S

Blencogo — Wed, 26 Jan 2011 22:07:51 GMT

Just a thought!

Do you use Skype?

Go to Tools -> Options -> Video Settings

And make sure a Sony/USB camera is selected and not a bluetooth device.

A few problems with my VGN-CS21S

19OMAR92 — Wed, 26 Jan 2011 23:15:22 GMT

Yes I do have a skype, and it doesn't even show that I have a cam, so this didn't work either

But I appreciate it that you're still trying to help me

A few problems with my VGN-CS21S

19OMAR92 — Fri, 28 Jan 2011 14:07:17 GMT

can no one help me here ?

A few problems with my VGN-CS21S

fjollerik — Sat, 13 Aug 2011 00:05:01 GMT

Did you fix it?

-Because ive got the same problem, and solved it!

Ive got the same computer, just in pink color

So here is what you need:

"Chipset Driver 32 / 64 bits 1.77 MB 25/07/2008"

Link here:

http://support.vaio.sony.eu/computing/vaio/downloads/info/info.aspx?l=da_DK&url=Vaio/Original/Chipset%20Driver%20Intel%208.7B%20_%208.7.0.1007.zip&m=VGN-CS21S_P&ip=Preinstalled_Drivers.htm

or another link:

"http://support.vaio.sony.eu/computing/vaio/downloads/preinstalled/index.aspx?l=da_DK&m=VGN-CS21S_P"

Now it all works on my Vista (and yes i downgraded from Win7 to Vista because sony dont have updated it for Vista :smileysad:)

Tell me if it worked!

A few problems with my VGN-CS21S

MagiPC — Thu, 20 Oct 2011 22:04:12 GMT

I have the same problem, drivers and all updated and working and the speakers work but not the mic.

I actually had it shipped back to Technoworld PLC in London (where I bought it from) for them to fix it, but they came back to me with ''there is nothing wrong with it'' and charged me for return postage.

Sad times I think it may be a hardware problem because sometimes it works, when I boot up, and then it crackles loudly and stops as soon as I start typing or breathe. Will try get it fixed through Sony, maybe they will be more efficient.

Annoying, as I originally bought it for skype and gtalk.