topic Re: Not a recognised Vaio in PCs & Accessories

Not a recognised Vaio

A-lastair-M — Wed, 20 Dec 2006 17:22:03 GMT

Hi,

I have a Sony Vaio VGC-V2M.

When I try and run Vaio Recovery or DVgate it says "This computer is not recognised as a Sony Vaio. This Program only runs on a Sony Vaio." Something along those lines.

I do have a Sony Vaio and have not made any modifications apart from Sony did repair the screen.

Anyway I can fix it? I read a while ago in another thread to run C:\Utils\Utils.exe. This DID work, but when I went back to do some video editing in Adobe Premier it totally screwed up. All the clips I had edited were cut-strange and not in the right order. Not that I mean the edied clips were just in the wrong place on the timeline, I mean that the edited clips were not the same and not the parts I needed. They were from the same clip but not the right part.

Any ideas? I did a system restore to get the video back and that worked. The sound on my PC wasn't working again but I think I've sorted that now. If I run that program again it will mess up my video, I've already tried it.

Backing the video files up may work but it's kinda spread out and it prob won't work, it'll keep saying "Where is.... (file name)" and then put it strange lol knowing my luck. There might be an easy way to solve this.

Vaio support have not been helpful with the generic answer of recovering the whole PC back to factory settings so I come to you guys. Just wondering if there's any way to sort this prob out.

Search has not yielded any solutions.

Many thanks. Greatly appreciated.

Re: Not a recognised Vaio

Blencogo — Wed, 20 Dec 2006 20:11:19 GMT

Hi A-lastair-M,

This is a Sony Utility problem as you have identified.

Try reinstalling just the Sony Shared Library either from your recovery disc or by downloading the Preinstalled Utilities from HERE

You could also reset the BIOS defaults by pressing F2 repeatedly when booting at the Vaio logo.

Re: Not a recognised Vaio

A-lastair-M — Fri, 22 Dec 2006 06:59:17 GMT

Will pressing F2 at startup do anything else to my PC? Mess anything up?

Thanks for the help.

Re: Not a recognised Vaio

Thalamus. — Fri, 22 Dec 2006 09:06:19 GMT

Hi A-lastair-M,

No pressing F2 repeatedly at start-up will just open the BIOS..

Re: Not a recognised Vaio

A-lastair-M — Sat, 23 Dec 2006 08:02:39 GMT

Reset BIOS, didn't make a difference/

Downloaded Vaio Recovery again and installed it, didn't make a difference either (did I have to uninstall?).

Only thing that worked was running the Utils.exe but that messes up all my video editing for some reason.

Please help. Cheers.

Re: Not a recognised Vaio

A-lastair-M — Sun, 24 Dec 2006 14:47:48 GMT

Any more ideas? I probably won't check back until after X-mas but thanks to anyone who helps (and to those who have already posted).

Re: Not a recognised Vaio

rich912 — Sun, 24 Dec 2006 15:24:22 GMT

Try reinstalling the Sony utilities.

I am not familiar with your model, but if you have C:\utils\utils.exe then run this. If not download the pre-installed utilities for your model from Vaio-Link and if this contains a single .exe file then run it, otherwise run each separate utility in folder order.

Re: Not a recognised Vaio

A-lastair-M — Wed, 27 Dec 2006 12:26:31 GMT

I have already done this a few times and now just tried downloading it from the site. It did enable me to use the recovery tool and other stuff, but it messed up all of my video editing in Adobe Premier 7 Standard (came on PC) and it's in a strange, hard to repair order so I had to restore my PC back. All the vids are in the My Documents\Adobe\Premiere Standard\7.0 folder but I don't know why it's making it go weird.

It must be something to do with the Utilities.exe. Can I not just uninstall Recovery/DVgate Plus (can you uninstall then re-install just Recovery?) and re-install them rather than have to install all the other stuff that is inside Utilites (what else is there?)?

Please help. Thanks.

Re: Not a recognised Vaio

A-lastair-M — Thu, 28 Dec 2006 15:10:19 GMT

I got an error when I wanted to post this so had to type it again.

I tried to re-install DVgate Plus but couldn't find where to download it individually, is there anywhere you can download it on its own without running Utils.exe? I did a system restore then tried the update and it didn't change anything.

I just want to try and work around the poblem of it messing up my video editing, so preferebly without running Utils.exe but if there's a way I can stop the video from being changed that would be good. But I don't know how lol.

Any help appreciated. Sorry to double post, but it's slipping away so no one will see it and I wanted to update. Cheers.

Re: Not a recognised Vaio

Thalamus. — Thu, 28 Dec 2006 15:25:21 GMT

Hi A-lastair-M

Goto Start > All Programs > Vaio Recovery Tool and click on Vaio Recovery utility.

Once the Vaio Recovery utility has loaded, click the options button and select Recovery Specific Applications that were pre-installed, click OK, then Yes and Yes again.

You should see DVGate plus in the Application list, select and then click install..

Re: Not a recognised Vaio

A-lastair-M — Fri, 29 Dec 2006 07:34:06 GMT

Hi A-lastair-M

Goto Start > All Programs > Vaio Recovery Tool and click on Vaio Recovery utility.

Once the Vaio Recovery utility has loaded, click the options button and select Recovery Specific Applications that were pre-installed, click OK, then Yes and Yes again.

You should see DVGate plus in the Application list, select and then click install..

Sorry, I don't mean to be rude or anything, but in the 1st post I said Vaio Recovery was also not working!

Re: Not a recognised Vaio

Thalamus. — Fri, 29 Dec 2006 14:45:10 GMT

I have already done this a few times and now just tried downloading it from the site. It did enable me to use the recovery tool and other stuff,

My mistake A-lastair-M, I read you previous post and thought that the recovery tool was working, I must have misunderstood your post..

Re: Not a recognised Vaio

A-lastair-M — Sat, 30 Dec 2006 13:24:58 GMT

No worries. So anyone know how to stop my videos from being screwed up when I install Utils.exe (looks like that's what I'm going to have to do)? What do I have to do to stop them from changing? Thanks.

Re: Not a recognised Vaio

A-lastair-M — Tue, 02 Jan 2007 14:47:18 GMT

Please help, this problem is so annoying! I'm going insane.

Re: Not a recognised Vaio

waterside — Wed, 03 Jan 2007 12:09:39 GMT

Just a stab in the dark, but it's not the VAIO Edit Components? Is there a way to reinstall that? Or perhaps you have installed some other video codec (maybe as part of another product) that interprets encoded video files/timelines differently. Sorry if this sends you on a tangent. I must admit that when I had a problem a while back I just did a full system restore to drive C:, ensuring that all my documents etc were preserved on drive D:.

Re: Not a recognised Vaio

A-lastair-M — Thu, 04 Jan 2007 08:12:02 GMT

I don't know what VAIO Edit Components is....? I have some video codecs installed but I don't know if they would make a difference. I might give them a try later but I have a feeling I'm going to do all this and it won't work.

I have 3 images, sorry they are so small they were resized:

1) This is BEFORE I install the file:

http://img.photobucket.com/albums/v296/Monkeyseat/Other%20Pictures/before.jpg

2) This is AFTER I have installed the file (note some changes to "Main Snakes.avi", also when I run Premiere after installing the file it says "Conforming Whole.avi" at the bottom and it didn't before):

http://img.photobucket.com/albums/v296/Monkeyseat/Other%20Pictures/after.jpg

3) This is the system restore to show what the file installs ("Before" is the restore point I created before I installed the file):

http://img.photobucket.com/albums/v296/Monkeyseat/Other%20Pictures/restore.jpg

This is the file I am downloading:

ftp://ftp.vaio-link.com/pub/Vaio/Original/V2_Utilities.zip

From here:

http://www.vaio-link.com/downloads/info/info.asp?
l=en&url=Vaio/Original/V2_Utilities.zip&ip=Preinstalled_Utilities.htm

I have all my programs on C, and all my docs on D, so if I did a restore of C do you think that would solve the problem and still be able to use the film project (if I restore and it doesn't work I'll cry, if it doesn't there's not much I can do).? I've recently paid to extend and upgrade Norton so would I loose that too? Or would it restart from the beginning.

Don't ask about the project by the way, it's just a bit of fun between me and a few friends :P. So, again, any new ideas? Thanks for the help so far.

If someone fixed this I would be very, very, very grateful, I am at the point of insanity with this.

Re: Not a recognised Vaio

A-lastair-M — Mon, 08 Jan 2007 17:49:11 GMT

Sorry for the late update, this is the first time I've had to come back on as this website kept giving me "parameter" errors when I tried to login, post and view threads (and did it again a minute ago so I had to retype this and I couldn't remember it all :smileyangry:). I fixed this now. When I was trying to fix it I installed the file again, and then when I tried to restore, they had become corrupt and wouldn't restore. Everything was working, just the video wrong.

I just spent a few hours fixing the project, it was quicker on the whole anyway. Fine now, works better if anything. Thanks for all the help.

I don't know if you guys know about Adobe Premier but I might as well ask... One problem I did experience though was I tried to import a video and it played ok in WMP but when I imported it after about 2 minutes the audio went out of sync. Why? It kind of skips after a bit.

I re-captured the small bit I needed now but I'm just wondering. Also when I connected by DV camcorder to the PC via a dock, I can't remember what I did but it caused some grey lines to go horizontally across the screen. They went after changing the tape a few times, but why did this happen (I don't think I used the controls on the camcorder to stop etc. but I may have... )?

Glad it's sorted really now. Cheers.

Re: Not a recognised Vaio

waterside — Tue, 09 Jan 2007 14:07:30 GMT

Sorry for the delay in responding - sounds like you've fixed the issue anyway by re-editing the project in Adobe Premiere. If the rendering of a video in WMP and Premiere is different, its likely they are using different video codecs and the codec that Premiere was using was changed when you installed the VAIO utilities. If you have trouble in the future, you could try using a video format conversion utility (there are lots of them free on the web) to copy, say, an AVI to an MPG and then import that into Premiere.

Re: Not a recognised Vaio

A-lastair-M — Sat, 13 Jan 2007 07:41:43 GMT

Cheers, will try it next time. I don't know what happened witht he lines on the camcorder screen but anyway, thanks for all the help.