topic Re: Imaging Edge Mobile 7.3.1 does not work in Alpha & NEX interchangeable lens cameras

Imaging Edge Mobile 7.3.1 does not work

ThorEgil — Fri, 27 Dec 2019 09:46:45 GMT

Hi.

My experience with the new version 7.3.1 of Imaging Edge Mobile with my A9II - OnePlus 7 Pro / Android 10

- Connection via NFC does not work.

- Connecting via WiFi is very slow, when it works at all.

- I have to scan the qr code every time I want to connect. The app keeps forgetting the camera connection.

- And the Save Settings function just hangs until the app crashes.

Re: Imaging Edge Mobile 7.3.1 does not work

Pascale_F — Sat, 28 Dec 2019 11:52:20 GMT

Hi ThorEgil,

I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas.

Thanks,

Pascale

Re: Imaging Edge Mobile 7.3.1 does not work

The_Black_Rose — Tue, 31 Dec 2019 15:02:55 GMT

Hi ThorEgil,

Have you tried forgetting the WiFi network generated by the camera from the saved networks on your phone ?

Cheers,
The_Black_Rose

Re: Imaging Edge Mobile 7.3.1 does not work

ThorEgil — Wed, 01 Jan 2020 09:34:14 GMT

Yes.

Cleared everything, reinstalled the app.

The only thing that helps is rolling back to previous version.

Re: Imaging Edge Mobile 7.3.1 does not work

The_Black_Rose — Wed, 01 Jan 2020 15:56:21 GMT

Hi ThorEgil ,

Unfortunately, rolling back isn't possible.

My phone is running Android 9 pie and I am not facing any issue while connecting the camera to my phone.

I'd recommend testing another phone.

Cheers,
The_Black_Rose

Re: Imaging Edge Mobile 7.3.1 does not work

ThorEgil — Wed, 01 Jan 2020 20:59:14 GMT

Rolling back is as easy as uninstalling the latest version and replacing it with the previous version downloaded from one of the many apk archives around.

I have the phone I have - one of the best yet produced, and according to the feedback to the app in the Play store I'm not alone with problems. The latest version is a total failure.

Re: Imaging Edge Mobile 7.3.1 does not work

The_Black_Rose — Fri, 03 Jan 2020 17:15:47 GMT

Hi ThorEgil,

Installing APK files is not always guaranteed to work and to be honest, Sony will never recommend this or guarantee its functionality.

Cheers,
The_Black_Rose

Re: Imaging Edge Mobile 7.3.1 does not work

ThorEgil — Mon, 06 Jan 2020 07:47:58 GMT

The apk is the previous version of the app. Nothing more, nothing less.

The obvious solution to the problem is that Sony fixes the showstopper bugs in the app ASAP. They did a very sloppy job in the testing department before releasing version 7.3

Re: Imaging Edge Mobile 7.3.1 does not work

SnapperDD — Sat, 29 Feb 2020 14:52:15 GMT

This app is not working on my android phone, how do I revert to the previous version please?

Re: Imaging Edge Mobile 7.3.1 does not work

dnjonjo — Wed, 08 Jul 2020 17:41:42 GMT

Experiencing same problem. Too

Re: Imaging Edge Mobile 7.3.1 does not work

fhinson — Sun, 13 Mar 2022 22:13:13 GMT

I'm having similar problem with Sony A6000 (ILCE-6000). It used to work fine with PlayMemories and a much older phone. NFC is switched on in the phone settings. I've uninstalled and reinstalled the app,

Re: Imaging Edge Mobile 7.3.1 does not work

Strampke — Mon, 14 Mar 2022 11:14:33 GMT

Did you reset the camera as well?

Re: Imaging Edge Mobile 7.3.1 does not work

HannahEd01 — Tue, 15 Mar 2022 10:48:13 GMT

Hey guys, test other phones and let's see if that's resolved

Re: Imaging Edge Mobile 7.3.1 does not work

ThorEgil — Thu, 17 Mar 2022 08:01:14 GMT

This is a very old thread. The current version - 7.6.0 - works just fine, at least on Android.

Re: Imaging Edge Mobile 7.3.1 does not work

HannahEd01 — Fri, 18 Mar 2022 09:51:19 GMT

Hi ThorEgil, thank you for updating the thread.