topic Re: Touch buttons in Z Series

Touch buttons

Combat_333 — Wed, 14 Oct 2015 14:04:07 GMT

Hey everyone,

I have some strange problems with touch buttons. When im press "home" button nothing happends, but phone reply with vibration, so it can recognise the press. Also in some fullscreen apps i'm unable to pull out touch buttons. Who met such problem, or know how to fix it: is this possible without phone settings reset?

Re: Touch buttons

xavinux — Wed, 14 Oct 2015 14:06:50 GMT

Hi @Combat_333

Please, from your Home screen first try the following:

1. Tap the Application screen icon.
2. Find and tap Settings -> Apps.
3. Swipe to the All tab.
4. Find and tap on Xperia Home (will reset home screen to default settings widgets/shortcuts).
5. Tap Force stop -> Clear data.
6. Restart the phone.

I´m at disposal for any question.

Re: Touch buttons

Combat_333 — Wed, 14 Oct 2015 14:12:35 GMT

Nope, no changes unfortunately. It only made mess on my screen

Re: Touch buttons

xavinux — Wed, 14 Oct 2015 14:15:54 GMT

Hi @Combat_333

Ok, please let´s try boot your device into safe mode as explained here. If this issue is not present in this mode, that indicates a third party app is causing the problem. In this case exit Safe Mode and then un-install any third party apps you don't need and clear the cache/data for the apps you want to keep. I´m at disposal for any question.

Re: Touch buttons

Combat_333 — Wed, 14 Oct 2015 14:48:03 GMT

Well, well... In safety mode there was still the same problem. I brainstormed an idea to reset settings, now all is normall. Anyway, thank you very much.

Re: Touch buttons

xavinux — Wed, 14 Oct 2015 14:56:41 GMT

Hi @Combat_333

You are welcome, and glad to read that your problem was solved.