topic Xperia xa altra Freez and screen with sony logo, in XA Series

Xperia xa altra Freez and screen with sony logo,

harkun — Sun, 12 Jul 2020 20:16:49 GMT

Tried all available options on internet like power button with up/down, just restart but with same problem power on screen with sony logo then dosen't change anything remain same Freez

Re: Xperia xa altra Freez and screen with sony logo,

Pascale_F — Tue, 14 Jul 2020 09:30:17 GMT

Hi harkun,

Welcome to the community.

I'll just see if I can find any help regarding this. In the meantime though, maybe another community member might have some ideas.

Thanks,

Pascale

Re: Xperia xa altra Freez and screen with sony logo,

CosmicTomato — Tue, 14 Jul 2020 13:47:53 GMT

Seems like a software repair might be your chance to get that up and running, or just turning on. there's an article for it.

https://www.sony.co.uk/electronics/support/mobile-phones-tablets-mobile-phones/articles/SX604601

Re: Xperia xa altra Freez and screen with sony logo,

harkun — Wed, 15 Jul 2020 06:40:01 GMT

thank you Pascale F( moderator) and specially Cosmic Tamato( specialist)
software repair and its work, so thank you again
but i forgot my google accounts so may i will remember later on