topic Re: sony x94j netflix problem in Android TV

sony x94j netflix problem

raficzi88 — Thu, 08 Jul 2021 14:33:53 GMT

Hello.

Recently i bought sony xr65x94j. everyrhings been ok apart from netflix app-after 10-15 minutes of wqtching is going back to home screen. I ve been trying everything-factory reset,reinstalling, clearing data and still same...

is there any solution?

Re: sony x94j netflix problem

Joe_Dohn — Fri, 09 Jul 2021 13:59:06 GMT

Have you tried clearing the cached data for the entire TV instead of just for Netflix? (under Device Preferences - Storage - Internal Shared Storage - Cached data, then hold power to restart)

Hope this helps!

- JD

Re: sony x94j netflix problem

raficzi88 — Sat, 10 Jul 2021 13:35:20 GMT

unfortunatelly that didnt help as well:( netflix still crashes

Re: sony x94j netflix problem

Anonymous — Tue, 13 Jul 2021 16:20:36 GMT

Did you try more than one content on Netflix? all have the same issue?

Re: sony x94j netflix problem

Dave_Cullen — Tue, 13 Jul 2021 19:53:11 GMT

I had the same problem after installing the software update when I started the TV. I cleared all the cache, then had to do a full factory reset to finish it. That seems to have fixed it.

Re: sony x94j netflix problem

raficzi88 — Wed, 14 Jul 2021 07:56:20 GMT

it happens with all content

clearing cache and factory reset dudnt help

Re: sony x94j netflix problem

raficzi88 — Fri, 16 Jul 2021 21:55:51 GMT

ok i think i found solution. i did factory reset than i didnt register to google and same update was not done....netflix was working ok ...then i regiatered and update was done automatically and same...crashes after 5 or 10 min...i did another factory reset and netflix working ok but it looks like netflix recent update breaks app.