topic A80J Alexa Control in Android TV

A80J Alexa Control

neplumr — Thu, 27 May 2021 18:50:33 GMT

does anyone know how to get the Alexa app working on an A80J? Followed all the instructions but my Alexa still can’t find the TV

Betreff: A80J Alexa Control

IamNic — Thu, 27 May 2021 21:28:42 GMT

Hello @neplumr,

the setup (at least for me on the LED "brother" X80J) - link the TV to the cloud (following the instructions on the TV) - then I had to activate a skill in Alexa and then I was done.

Where exactly do you struggle?

- Nic

Betreff: A80J Alexa Control

neplumr — Fri, 28 May 2021 10:21:19 GMT

I’ve registered all the accounts its asked me to register, set up the skill in the amazon app, but the echo doesn’t find the tv and on the tv itself i select the app, say yes to all the legal gubbins, pick my account and then the app seems to crash, and just go straight back to the apps screen.

Re: Betreff: A80J Alexa Control

Joe_Dohn — Fri, 28 May 2021 12:00:48 GMT

And this happens every time you try to issue a command? Or are you unable to test one in the first place?

Re: Betreff: A80J Alexa Control

neplumr — Fri, 28 May 2021 12:34:14 GMT

Cant get as far as issuing commands. It seems nothing is linking. The app crashes before it links to the echo and the skill in the Amazon app doesn’t see the TV.

i assume they connect using Bluetooth so I made sure Bluetooth was working ok by connecting some headphones, and that worked fine. I also manually connected the Echo using Bluetooth and that worked, although obviously it then just sees the echo as a speaker not a control device.

Re: Betreff: A80J Alexa Control

Joe_Dohn — Fri, 28 May 2021 13:19:35 GMT

Have you tried restarting the TV, echo and router and all of the basic connectivity troubleshooting already?

Re: Betreff: A80J Alexa Control

neplumr — Fri, 28 May 2021 13:36:05 GMT

Yep, tried all the usual. I’ve also gone into the app settings on the tv and cleared the Cache. The one thing I haven’t done is pick the option on the app settings that says “delete all data”. I know you can re-download the echo control apps so I didn’t want to pick the delete data option in case it wipes out the actual app.

Re: Betreff: A80J Alexa Control

neplumr — Sat, 29 May 2021 12:44:11 GMT

Resolved it, thanks. Although I had turned the tv on and off multiple time it turns out there is a reset TV option, and that did the trick. I was initially worried to press it in case it reset all my settings but apparently it didn’t

thanks for your help

Re: Betreff: A80J Alexa Control

IamNic — Sat, 29 May 2021 13:07:29 GMT

Hello @neplumr,

glad it is working now.

Just for your information, the Alexa DOES NOT connect to the TV via Bluetooth.

You say the command to the alexa, it connects to its cloud, uses the skill to connect to Sonys server, which then connects to the TV and triggers the command.

- Nic

Re: Betreff: A80J Alexa Control

Joe_Dohn — Tue, 01 Jun 2021 13:45:59 GMT

@neplumr glad to hear it's working for you now.

Be sure to mark the thread as solved (specifically your last post) so that others can find the solution easily ^^

- JD

Re: Betreff: A80J Alexa Control

neplumr — Tue, 01 Jun 2021 15:06:20 GMT

Done ( I think )

Re: Betreff: A80J Alexa Control

Joe_Dohn — Thu, 03 Jun 2021 13:46:04 GMT

Yup, thanks a lot for taking the time to mark it!

Sadly, most people get the answer and just neglect to ever update the thread and never return 😂😅