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PLEASE HELP ME!

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xxEHCxx
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PLEASE HELP ME!

My vaio VPCEH3B1E is only 6 months old and has barely been used at all in those 6 months as it is so frustrating to me - it is UNUSABLE!

It is so slow to took me about 30 minutes to get where i wanted to be right now on this page, waiting for pages to load, log in etc.

I could cry I have no idea what to do.

I have nothing on it, no files, no music, nothing. It is useless to me.

I have adequate protection - kaspersky, it is not infected, no virus.

I just feel like it was a shed load of money wasted.

This was brought as a replacement for a 6 year old laptop which had slowed and was showing signs of age and use. That old battedered laptop is currently performing better than this VAIO. Why is it so uselessly slow? What can i do to resolve this?

Please help!

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