Media recovery kit -italian

[franco62]

Hello!
I'm Franco from Italy, and i'mnew in this forum since I bought a VAIO VGC RA304 twenty days ago .

My problem:

After a system dead crash, I had to reformat the hard disk and I lost all the data and all the preinstalled software & drivers.

The problem is (my big fault) that I didn't make in the beginning the media Recovery Kit as it was suggested, so now I don't know what to do.

I tried to contact Sony via phon/e-mail/fax, but no answer yet.

Does anybody knows if it's possible to find all the preinstalled software (XP home included) and where?

Believe me...it's not a matter of money.

Thanks a lot

Franco

[gnomo74]

Hi Franco,
just call 848 801 541, with you VAIO s/n at hand. You will need to provide a proof of purchase. After that, they can process the order for a recovery kit (usually 1 or 2 DVDs that will restore OS & Apps).

[franco62]

Hi Franco,
just call 848 801 541, with you VAIO s/n at hand. You will need to provide a proof of purchase. After that, they can process the order for a recovery kit (usually 1 or 2 DVDs that will restore OS & Apps).

Gnomo, thank you again!

During last week, I've been calling that number millions of times hanging up for hours, but never had an answer!

I will try again!

Franco