Old firmware for KD-55XE7096 and error updating

[nbatsis]

I tried to update my tv KD-55XE7096 but I found out that my firmware is old (v8.764-1000-1.700-00) and cant be updated online (v8.885) or by usb. When I tried the usb update with this one but I got an error that there is no relevant files in usb "No suitable update data was found". 

I also found that to update to v8.885 you need v8.535

I did search in support site and I could find only the one before (v8.535).

I tried to update via usb to v8.535 but I again received the error "No suitable update data was found".

Where can I find firmware files older that v8.535???

Or am I doing something wrong with the usb update to get this error ?

I did formated usb to fat 32 and followed the instructions for usd update.

Any help is appreciated.

Nikos

[stixix]

Now on v8.885 I don't exactly know what worked - but I prepped my usb like below - and then updated it. It went directly to v8.885. Which file it actually chose to pick up, I do not know - but probably this one: e:\sony_dtv02B40B09B4BD_00200100\00200100_22B50000.pkg

Let me know if this works for you.

I got the links to the files from a nice person at Sony - thanks Sebastian

v8.535 - https://www.sony.dk/electronics/support/downloads/00015050
v8.885 - https://www.sony.dk/electronics/support/lcd-tvs-xe70xx_x70xxe_x72xe-series/kd-65xe7096/downloads/000...

/stig

[nbatsis]

Hi Stixx

Can you tell me how you formated your USB fat32? NTFS?

Kind Regards

Nikos

[stixix]

Fat32

[nbatsis]

well I did what you are describing and I have the same result.

TV says that there is no upgrade in the usb....

I have to find someone in Sony support Greece...

Thank you

Nikos

[stixix]

Hmm - I can create an image of the usb stick, and send it to you?

[nbatsis · Accepted solution]

Well I finally managed to update the firmware for my TV.

I had to do a factory reset first then I had to go through the initial setup of the set and afterwards I did update the firmware with the same USB stick that I was trying to use before.

So to summarize the steps if you are getting the error "software update is not available in TV current mode"

Do a factory  reset

Do the initianilation steps

Do the update from USB (it might work if you do the Internet update as well... I didn't try it)

----Magic you have an updated TV set!!!