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KD55XG7003 New and getting close to going out the window.

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David926
Member

KD55XG7003 New and getting close to going out the window.

Does anyone know how to make this thing work, please?

 

It never remembers the list of channels.

It randomly switches on with varying numbers of available channels.

It sometimes picks up a different regional transmitter.

Retuning sometimes gets to the end and jumps straight back to the menu. Or gives you a choice of regions, but never allows you to pick the right one. (Touch any arrow button and it just reverts to whatever region it fancies that day.)

 

I have the latest software. I've done power resets and factory resets.

I know how to do a retune. I had a great 32in version for years that had pretty much the same procedures and behaved impeccably - which is why I got the 55in as an upgrade, expecting it to, you know... work.

 

Or is this model known as a complete dog?

 

10 REPLIES 10
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HannahEd01
Community Team

Hi David926, did you tell them that you already have a repair? I'm confused, was that repair booked through Sony?