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EPG reminder function stopped working on 01/01/21

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almaxwe18
Explorer

EPG reminder function stopped working on 01/01/21

I have 2 old TVs - KDL20S4000 & KDL26S3000 - as of this morning (1st Jan 2021) the reminder function on the EPG stopped working. When I try to set the reminder I get an error message saying "This event data is invalid". I use the reminder function a lot to plan my viewing. How do I get ***** working again?

68 REPLIES 68
DewarMc
Explorer

I too have the same issue.

 

I can no longer plan with Freeview, or set a reminder, for an automatic change of channel to any programme that I wish to watch, I just receive the message "This Event data Is Invalid".

 

My old but lovely Sony, Product Information states...

1: KDL-40W2000

2: 4041294

3: V-F-K-HT-K-TS (For Service)

 

I hope this helps Sony resolve this very annoying development, in what I can only describe as being a flawless product to date.

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Sue422
Explorer

Exactly the same model and same problem. So annoying. 

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U.M.N.
Explorer

Can we get a reply how to set this reminder function please?

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Win_88
Specialist

The issue remains unresolved so far. Sony is still investigating it.

 

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MarkGaucher
Explorer

Is my TV broken?  or is there a some firmware I need?

Ghoul13
New

Looking forward to some news on this issue.

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readerwendy
New

We are all eagerly waiting for news of a fix, a month on.

Sent from Yahoo Mail on Android
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Sue422
Explorer

Probably time for us all to start sounding off on social media not to buy a Sony TV.  I have found that Trustpilot, Facebook and Twitter usually get a company to act. and

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Win_88
Specialist

It's a bizarre issue to say the least. I haven't heard back from Sony about this but I'm sure they're working up a fix for it. I can only imagine the number of calls they get about it given how popular their TVs are.

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MotcoUK21
Explorer

Call me a cynic, but I'm afraid we'll hear nothing. 😐