Customer Services not supporting

[Mustajaab]

Sony Customer support is letting me down after i pre-ordered Sony Curved 4k. They dropped the price the same day i pre-ordered the TV, when asked to adjust the price, they say a credit note has been raised and not redunsing till date (almost 3 weeks have elapsed since i ordered). Despite many polite reminders, no success 😞

[Thalamus.]

Hi Mustajaab,

Welcome to the Sony User Community Forum..

I can't promise anything but I will see if any of my contacts can look into this for you, if I receive a reply I will update this thread..:smileyhappy:

[Thalamus.]

I know a lot of time has passed but wanted to check if your problem has been resolved.?