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All Streaming Apps Missing or Not Working

SOLVED
Andrewcvarley
Explorer

All Streaming Apps Missing or Not Working

I'm having the same issue, except I have an Ethernet cable. No connection to the Sony servers for anything is possible. 

72 REPLIES 72
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alxd2123
Explorer

I should have added that it won't allow me to refresh the apps-when I try to the error message pops up...

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sparkymatt
Explorer

I am getting the same. KDL-50W829B. Was working ok last night. Tried refreshing content. Error 2123. Reset router as that resynced during the night. Turned Wi-Fi off and on again. Reset Wi-Fi connection. Still no apps.

 

BDP-S6200 Bluray player has same connection problems. No apps working so must be Sony server fault.

 

Would be nice for Sony to let us know there is a problem.

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Margaretcc10
New

It has happened before took 24hrs for techies to sort but they are probably still on Xmas holidays so might have to wait awhile before someone bothers to sort it not good enough Sony

Sent from my iPhone
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sparkymatt
Explorer

Just tried refreshing content again. Passed with no errors but still no apps showing apart from Amazon Prime in my favourites. Clicked on Prime and now this is working ok.

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alxd2123
Explorer

Mine all appear to be back and working correctly now!

phiso0260
Explorer

Mine's fixed too - just needed the usual content refresh 🙂

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Margaretcc10
New

The Christmas fairy has been!!! All ok now thankyou Sony x

Sent from my iPhone
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zbysiu909
New

I just tried viewing all apps and was prompted to refresh, which I did, and
the apps have returned. I had refreshed four times during today but with no
luck, so, as others have said, the fault probably lies with the service
provider.

Hi! I ran into this thread looking for an answer to the same problem. As I didn't find it, I did the following and it worked!

Menu --> Network --> Refresh internet content

I have a KDL55W805A. Hope this helps! :slight_smile:

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A4angel
New